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  • Includes a Live Web Event on 11/15/2022 at 1:00 PM (EST)

    November 15, 2022 NRRO Webinar @ 1:00-2:00 PM ET

    Care of any kind – compassion, generosity, communication, reconciliation, service, ministry, teaching, giving – begins with and is nourished by self-care. Care begins with the power of pause. Care begins with the intentional choices we make about being present. If we practice this power of pause, it spills into our relationships and our work. It is a reminder that health – physical, spiritual, or mental – is not a guaranteed destination. It requires attention and mindfulness. In other words, it is requisite to pay attention – an invitation to the sacrament of the present moment. 

    Terry Hershey

    Author

    Terry Hershey is an author, humorist, inspirational speaker, dad, and ordained minister. He divides his time between designing sanctuary gardens and sharing his practice of “pausing” and “sanctuary,” to help us rest, renew, and live wholehearted. Terry’s book, This Is the Life, offers the invitation and permission to savor this life, to taste the present moment. Most days, you can find Terry out in his garden – on Vashon Island in the Puget Sound – because he believes that there is something fundamentally spiritual about dirt under your fingernails.

    Please click the link below to view the webinar flyer and instructions for registration. 

  • Includes a Live Web Event on 08/23/2022 at 1:00 PM (EDT)

    Appreciative Inquiry (AI) is an organizational development process of exploration based on the power of positive inquiry. The focus of AI involves creating a collaborative environment of discovery into what makes an organization most effective. Based on positive psychology principles, AI asks questions that ignite the positive energy within the organization rather than spotlight breakdowns and malfunctions. Join Dr. Battisti as he offers an overview of the principles and process of AI and how they can be used within organizations to create a culture of creativity and reflective thought that enhances quality of care delivery. A Plan of action will be initiated during the presentation to begin the process of incorporating AI practices.

    SUMMARY:  

    Appreciative Inquiry (AI) is an organizational development process of exploration based on the power of positive inquiry. The focus of AI involves creating a collaborative environment of discovery into what makes an organization most effective. Based on positive psychology principles, AI asks questions that ignite the positive energy within the organization rather than spotlight breakdowns and malfunctions.

    Join Dr. Battisti as he offers an overview of the principles and process of AI and how they can be used within organizations to create a culture of creativity and reflective thought that enhances quality of care delivery. 

    A plan of action will be initiated during the presentation to begin the process of incorporating AI practices.


    CREDIT INFORMATION:

    Administrators (NAB)

    This program has been approved for Continuing Education for 1.0 total participant hours by NAB/NCERS—Approval #20230822-1-A86113-DL

    NAB Domains of Practice

    1B1 Psychosocial Needs (e.g., social, spiritual, community, cultural)

    1B5 Care Recipient (and Representative) Grievance, Conflict, and Dispute Resolution

    2C11 Employee Grievance, Conflict, and Dispute Resolution

    2C12 Employee Satisfaction, Engagement, and Retention

    New York State Social Workers

    Avila Institute of Gerontology, Inc. is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0265. Participants can earn 1.0 Contact Hours.

    Dr. Francis Battisti, Ph.D.

    Principal, Battisti Management Affiliates

    Noted educator, speaker, psychotherapist, consultant, and author, Dr. Francis L. Battisti, offers individuals and organizations a pathway to explore their potential and move toward desired transformation. His national reputation in the fields of healthy aging, motivation, health enhancement, and conflict disposition is manifest in his work with numerous corporations and major healthcare organizations, as well as governmental committees. His presentations have been offered throughout the United States, South America, Europe, Canada and the Caribbean.  

    Dr. Battisti was the Executive Vice President and Chief Academic Officer and Full Professor of Psychology at the State University of New York at Broome Community College, where he was the 2011 Recipient of the State University of New York Distinguished Professorship for Service and a 1989 Recipient of the State University of New York Chancellor’s Award for Excellence in Teaching. He is a member of the State University of New York Distinguished Teaching Academy. As a Full Professor he taught courses such as Abnormal Psychology, Counseling Theory and Practice, and Introduction to Social Work and Welfare, which motivated many of his students to continue their studies as Social Workers and Psychologists.  

    Dr. Battisti maintained a private psychotherapy practice for over thirty years, treating individuals and couples. He also has consulted to long-term care communities throughout the United States. His emphasis now is in community responses to mental health needs and how to address them.  

    Francis has been recognized by “The Morning Knights Toastmaster Award” for Excellence in Communication and Leadership as well as The Alzheimer’s Association Central New York Chapter as the honoree of the “Memory Makers Award, “for his efforts to make the Southern Tier a better place to live and work. He is also the recipient of “The David Malcom Award”, in recognition of his Exemplary Service to the Homeless. Francis is the author of Checchino: A Father & Son Journey Toward Dusk and co-author of Tomorrow’s Weigh…The No-Diet Way to Lose Weight. His articles include: “Leveraging Workforce Research to Attract, Manage, and Retain High-Performance Employees”, “Harnessing the Diversity and Power of Your Team! Developing and Sustaining Highly Effective Teams Ensures Your Competitive Edge”, and “Advancing the Bottom Line and Service Quality via a Culture of Employee Retention.”  

    Dr. Battisti received his Ph.D. in Human Development from Marywood University. He lives with his wife, Dr. Helen Battisti, in Upstate New York and is an avid believer in pursuing one’s passion. 

  • Recorded On: 08/10/2021

    August NRRO Webinar

    According to the United Nations, this year the number of centenarians is expected to rise to approximately 573,000 worldwide, with the US being home to 97,000 centenarians — the highest absolute number in the world. The unique nutrient needs of these aging individuals is a new frontier. Life expectancy in 1921 was 60 years for men and 61.8 years for women. In just 100 years, we have increased the life expectancy to 76.2 years for men and 81.2 years for women.  

    While we are all living longer, we are living longer…older. This program will explore the changing physiology and the resulting unique nutrient needs of the body during the aging process. As we age, our caloric needs decline. This means that it is important for all foods and snacks to be nutrient dense. Healthy and practical snacks will be explored, along with discussing how to keep the lines of communication between Food Service providers, Registered Dietitian Nutritionists and Eldercare providers open, as it is essential to ensure the healthy potential of all residents in our care.

  • In this session, Dr. Comfort will discuss when to refer residents to end of life care. He will review rate of decline—especially for those who have cancer—and address topics such as pain management, delirium, nausea and vomiting, dyspnea, and nutritional issues. Dr. Comfort will also review patient decisions at the end of life, such as DNR (do not resuscitate), cognitive screening, palliative sedation and care.

    Webinar Description

    In this session, Dr. Comfort will discuss when to refer residents to end of life care. He will review rate of decline—especially for those who have cancer—and address topics such as pain management, delirium, nausea and vomiting, dyspnea, and nutritional issues. Dr. Comfort will also review patient decisions at the end of life, such as DNR (do not resuscitate), cognitive screening, palliative sedation and care.

    This archived version is recorded from our live long-term care conference, "Compassion, Comfort, and Compliance in Long-Term Care." The video features footage of the speaker and the presentation slides.




    More Information


  • Palliative Care is developing into a specialized area of medicine as interdisciplinary teams are created with the primary focus of symptom management, while utilizing the patient and family as a unit of care. Dr. Comfort will discuss types of pain and how to evaluate them for pain management recourses. The use of opioids will be explored.

    Webinar Description

    Palliative Care is developing into a specialized area of medicine as interdisciplinary teams are created with the primary focus of symptom management, while utilizing the patient and family as a unit of care. Dr. Comfort will discuss types of pain and how to evaluate them for pain management recourses. The use of opioids will be explored

    This archived version is recorded from our live long-term care conference, "Compassion, Comfort, and Compliance in Long-Term Care." The video features footage of the speaker and the presentation slides.

  • Those participating will develop a better understanding of the use or decisions not to use tube feeding, with a particular focus on patients with dementing illnesses and stroke. Participants will be able to discuss feeding tube use in the following areas: clinical details on feeding tubes, dementing illnesses and difficulty in feeding and hydration, and the use of feeding tubes in strokes, differentiating between different types of stroke and probable outcomes; ethical grounding on the use or decisions not to use medically assisted nutrition and hydration; considering the right paradigms in differing situations.

    Webinar Description

    Those participating will develop a better understanding of the use or decisions not to use tube feeding, with a particular focus on patients with dementing illnesses and stroke. Participants will be able to discuss feeding tube use in the following areas: clinical details on feeding tubes, dementing illnesses and difficulty in feeding and hydration, and the use of feeding tubes in strokes, differentiating between different types of stroke and probable outcomes; ethical grounding on the use or decisions not to use medically assisted nutrition and hydration; considering the right paradigms in differing situations.

    This archived version is recorded from our live long-term care conference, "Compassion, Comfort, and Compliance in Long-Term Care." The video features footage of the speaker and the presentation slides.

  • Recorded On: 10/09/2018

    At-risk payors and providers are increasingly adopting value-based payment approaches. These include the SNF Value-Based Purchasing Program, another round of voluntary bundling (Bundled Payments for Care Improvement Advanced), and accountable care organizations. These, and other market-driven changes, will place continued emphasis on improving quality and lowering costs. In this session, you will hear about the changes scheduled for October 1, 2018; other market-driven changes taking place across the country; why you need to prepare ahead of time; and how to position your organization to succeed in this increasingly challenging environment.

    Webinar Description

    At-risk payors and providers are increasingly adopting value-based payment approaches. These include the SNF Value-Based Purchasing Program, another round of voluntary bundling (Bundled Payments for Care Improvement Advanced), and accountable care organizations. These, and other market-driven changes, will place continued emphasis on improving quality and lowering costs. In this session, you will hear about the changes scheduled for October 1, 2018; other market-driven changes taking place across the country; why you need to prepare ahead of time; and how to position your organization to succeed in this increasingly challenging environment.

    This archived version is recorded from our live long-term care conference, "Compassion, Comfort, and Compliance in Long-Term Care." The video features footage of the speaker and the presentation slides.

  • This webinar gives an overview of Alzheimer's disease, dementia and how caregivers define a resident's quality of life.

    Is It Alzheimer's? 

    There are multiple diseases that can cause dementia, which is an umbrella of symptoms that affect memory, thinking and can make daily life very complicated. Since more than one disease can cause dementia, it can be difficult to decipher what is actually causing the dementia. Alfred W. Norwood, BS, MBA, will describe:

    • How Alzheimer's disease (the most common disorder that causes dementia) affects the brain
    • Causes and effects of Alzheimer's disease
    • How caregivers define resident quality of life


    Alfred Norwood, BS, MBA

    Faculty

    Avila Institute of Gerontology, Inc.

    Alfred has been developing curriculum and teaching for the Avila Institute of Gerontology for the last 15 years. He has created and presented workshops and in-services on a number of topics associated with aging. He is a great believer in the integration of biological and behavioral research for dementia treatment. He has years of experience working as a consultant for long-term care systems and facilities and training staff in the use of non-pharmaceutical, individualized care plans for residents with moderate to severe dementia. 

  • This webinar discusses reflective leadership and how to handle everyday challenges with confidence.

    Identifying Your Inner Leader

    It is a challenging task to be in a leadership position. You are directing a team and leading others by example. Author Thomas Mann once said, “If you don’t understand yourself, you don’t understand anybody else.” Terrance McGuire, Ed.D begins this session by asking, “Does knowing who you are benefit you as a leader?” In this insightful talk, Mr. McGuire discusses the importance of knowing who you are as a leader because, as a leader, you have the ability to influence people in your personal and work lives. He offers a reflective discussion on how finding your inner leader is not only a spiritual journey, but a journey that takes time to feel secure in a new leadership role.  In this presentation we will discuss: 

    • How knowing yourself can help you to be a better leader
    • The 5 principles of developing your inner leader

    Terrance McGuire, Ed.D, D.Min

    Faculty, Avila Institute of Gerontology, Inc.

    Terrance McGuire is a specialist in the area of organizational mission and human development. He brings leadership experience from 40 years in the not for profit sector as an educator, corporate executive, and consultant. His experience includes working with all levels of religious and lay leadership and boards in Catholic health care, Catholic social services, and other ministry-based organizations in the USA and Canada. He presently serves as adjunct faculty at the University of St. Francis in Joliet, IL. Terry holds a Doctorate in Education Degree (Ed.D) for the International Graduate School and a Doctorate in Ministry Degree (D.Min.) from the University of St. Mary of the Lake. Terry is a Deacon of the Archdiocese of Chicago serving the faith community of St. Alphonsus in Lemont, IL.

  • Recorded On: 08/11/2020

    This presentation will focus on the meaning of compassion and distinctions between burnout and compassion fatigue.

    This webinar will outline some concrete steps that are available to all to help restore and heal the mind, body and spirit that are impacted by compassion fatigue, at any time, but particularly in this time of COVID-19.

    This webinar is designed for individual members of Congregations as well as leadership and healthcare providers.

    Mary T. O'Neill, BCC, D. Min.

    Retired VP of Spiritual Care and Pastoral Education, Catholic Health Services

    Mary T. O’Neill has over 30 years of experience with training Ministry students for national board certification as Chaplains and spiritual care providers to patients, families and staff persons in healthcare. She is certified as a Pastoral Educator through the National Association of Catholic Chaplains and the Association for Clinical Pastoral Education. Mary T. is also a Licensed Therapeutic Massage Therapist and has worked many years in care for persons struggling with illness, disability and the diminishment of age. For 18 years, Mary was employed as the Assistant Administrator/Director of Pastoral Services at Calvary Hospital in Bronx, NY, a specialty palliative care hospital that emphasizes care for the whole person, body, mind and spirit. Her recent employment for 13 years was with Catholic Health Services of Long Island (CHSLI), NY, as VP for Spiritual Care and Pastoral Education. Catholic Health Services is a health system that covers a wide spectrum of health and behavioral services. She received her master's degree from St. Louis University and her Doctor of Ministry from New York Theological Seminary. She is currently actively retired and living in Maryland.