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  • How to provide for the social and emotional needs of those living with dementia through person centered care

    Contains 2 Component(s) Recorded On: 02/18/2019

    In this presentation, Clare Horn will discuss person-centered care concepts as it relates to memory impairment and how it benefits both caregivers and community members.

    In this presentation, Clare Horn will discuss person-centered care concepts as it relates to memory impairment and how it benefits both caregivers and community members. This presentation will discuss:

    • what person-centered care looks like including examples and outcome
    • how person-centered care differs from traditional medical care
    • how to build and sustain a person-centered care approach among team members
    • the importance of having resources (education, consultative work) to support and be supported as the dementia progresses, etc.


    Clare L. Horn, LCSW

    Clare L. Horn received her undergraduate degree from Marymount College, Tarrytown, NY, a M.S. Ed. from Hofstra University and a M.S.W. from Fordham University where she also completed her doctoral courses. She is a Licensed Clinical Social Worker in New York State. She holds membership in the Academy of Certified Social Workers and National Association of Social Workers. 

    She has worked with the elderly and served as Director of Social Work for over 25 years in Nursing Home and Rehabilitation Centers. In November 2016 under Ms. Horn’s leadership at The New Jewish Home the dementia unit received Comfort Matters Accreditation. Ms. Horn has educated staff and families in palliative care and the ‘person-directed care’ program.  She has presented at conferences and meetings on topics related to social work, dementia, palliative and person- centered care. 

    She currently serves on the board directors of Marian Woods, Marian Woods, an Adult Care Facility and Convent for religious women in Westchester County. She is on the faculty of the Avila Institute of Gerontology

  • Make Good Hearing a Habit

    Contains 2 Component(s) Recorded On: 08/22/2018

    Join audiologist Dr. Juliëtte Sterkens, with the non-profit Hearing Loss Association of America. She will explain how to get the hearing care services that will ensure you will get the most out of your hearing aids. Learn about the problems with hearing loss and hearing aids, how to find the right hearing aid provider, worthwhile hearing aid features and what to do when hearing aids alone are not enough. You will receive a hearing aid buying guide at the end of the session to help you obtain the most cost-effective solution for your hearing issues with the greatest benefit and satisfaction.

    Join audiologist Dr. Juliëtte Sterkens, with the non-profit Hearing Loss Association of America.  She will explain how to get the hearing care services that will ensure you will get the most out of your hearing aids. Learn about the problems with hearing loss and hearing aids, how to find the right hearing aid provider, worthwhile hearing aid features and what to do when hearing aids alone are not enough. You will receive a hearing aid buying guide at the end of the session to help you obtain the most cost-effective solution for your hearing issues with the greatest benefit and satisfaction. 

    Juliëtte Sterkens, AuD

    Juliëtte Sterkens, AuD has over 35 years of experience in the field of audiology and hearing rehabilitation. In 1981 she left behind her speech therapy work and her large extended Dutch catholic family - including two priest uncles - to marry the love of her life and to continue her studies in audiology at the University of Wisconsin-Oshkosh. She retired from private practice in 2012 and is on her encore career as a consumer and hearing loop advocate with the Hearing Loss Association of America thanks to grant funding from a private family foundation.  Dr. Sterkens has lectured around the country to professionals and consumers on hearing loss, hearing aids and the benefits of hearing loops.  Her advocacy efforts have leveraged hundreds of hearing loop installations in Wisconsin and many more beyond. For her advocacy work she has received the WSHA Wisconsin Audiologist of the Year, the American Academy of Audiology Presidential Award, the Hearing Industry Larry Mauldin Award, AT Still University Humanitarian Award and her alma mater’s Alumni of the Year Award.  

  • Maximizing Strength and Balance at Any Age

    Contains 2 Component(s) Recorded On: 05/15/2018

    In this webinar, Dr. Sasha will explain how our bodies and minds work and how we can use what we know to maximize the function of those we serve, regardless of their age or disability. She will also work with the audience to provide real-time examples of how they can best approach issues they are dealing with concerning themselves and their residents.

    In this webinar, Dr. Sasha will explain how our bodies and minds work and how we can use what we know to maximize the function of those we serve, regardless of their age or disability. She will also work with the audience to provide real-time examples of how they can best approach issues they are dealing with concerning themselves and their residents. 

    Dr. Sasha Speer, DPT

    Chief Healthcare Ethicist and Director, Initiative on Palliative Care of the Archdiocese of Boston

    Dr. Sasha Speer, DPT is a physical therapist and an artist. She has worked with patients ages 18-106 around the country since 2008, treating a variety of diagnosis from spinal cord injuries to pneumonia and back pain. In her experiences, she found that her love of the human body and her love of art created a more positive, uplifting, healing experience for her patients. She is bringing both gifts together with her Dr. Sasha brand to uplift, inspire, and heal.

    Dr. Sasha gained a more profound understanding of the power of the human mind in relation to healing beginning in 2012, when her own body failed her after the passing of her father. She found herself as an expert of the human body in a world of medicine, lacking the answers she needed to heal. After seeking advice from physicians, surgeons, therapists, and other practitioners, she realized her answer was not within the traditional medical practices. Desperate to heal her body, Dr. Sasha delved into reading book after book, and bit by bit she was not only able to finally heal herself but she found she was having a more profound impact on the patients she treated. She now incorporates mindset practices in her healing as she feels it is the most critical factor to healing and feeling whole.

    Dr. Sasha has brought these practices into two programs: Strong & Steady, addressing the needs of the frail elderly, which was co-created with help from the Sisters and Staff at the Carondelet Center in Los Angeles; and YOUNGER, a daily mindset and exercise program geared at preventing many of the signs and symptoms of aging.

  • Palliative Care: What It Is and How It Embodies Church Teaching

    Contains 1 Component(s) Recorded On: 02/13/2018

    Palliative care is a holistic and person-centered approach to compassionate care. In this webinar, we will discuss palliative care, what it is and what it isn’t, how it is initiated, and how it is different from end-of-life preparation. We will explore healthcare decision-making and the importance of understanding your wishes.

    Palliative care is a holistic and person-centered approach to compassionate care. In this webinar, we will discuss palliative care, what it is and what it isn’t, how it is initiated, and how it is different from end-of-life preparation. We will explore healthcare decision-making and the importance of understanding your wishes.

    This event is free for National Religious Retirement Office (NRRO) members. Please contact us for more information.

    Dr. Sasha Speer, DPT

    Chief Healthcare Ethicist and Director, Initiative on Palliative Care of the Archdiocese of Boston

    Dr. Sasha Speer, DPT is a physical therapist and an artist. She has worked with patients ages 18-106 around the country since 2008, treating a variety of diagnosis from spinal cord injuries to pneumonia and back pain. In her experiences, she found that her love of the human body and her love of art created a more positive, uplifting, healing experience for her patients. She is bringing both gifts together with her Dr. Sasha brand to uplift, inspire, and heal.

    Dr. Sasha gained a more profound understanding of the power of the human mind in relation to healing beginning in 2012, when her own body failed her after the passing of her father. She found herself as an expert of the human body in a world of medicine, lacking the answers she needed to heal. After seeking advice from physicians, surgeons, therapists, and other practitioners, she realized her answer was not within the traditional medical practices. Desperate to heal her body, Dr. Sasha delved into reading book after book, and bit by bit she was not only able to finally heal herself but she found she was having a more profound impact on the patients she treated. She now incorporates mindset practices in her healing as she feels it is the most critical factor to healing and feeling whole.

    Dr. Sasha has brought these practices into two programs: Strong & Steady, addressing the needs of the frail elderly, which was co-created with help from the Sisters and Staff at the Carondelet Center in Los Angeles; and YOUNGER, a daily mindset and exercise program geared at preventing many of the signs and symptoms of aging.

  • Medication Safety for Older Adults: Communication is the Key

    Contains 1 Component(s) Recorded On: 11/14/2017

    This webinar will provide viewers an opportunity to understand the complex nature of therapeutic use of medications including OTC, RX, and dietary supplements. General guidelines for when medications should, and should not be prescribed in the elderly will be presented. Methods and systems designed to safeguard the use of medications in the elderly across a range of health challenges including those conditions necessitating increased vigilance due to the use of high or moderate risk medications will be discussed. Additionally, a few non-pharmaceutical interventions as alternative therapies lessening the need for medications will be included.

    Medications save lives, promote health and wellness, and can even protect us from life-altering infections.  Yet, medications also can contribute to early deaths, life and limb-altering complications, and adversely affect our ability to engage robustly with our environment.  How do we improve the likelihood of experiencing the benefits of medication use without suffering many of the risks involved?  Good, clear communication every step of the way is the key to obtaining the best possible outcomes for ourselves and those we care for.

    This webinar will provide viewers an opportunity to understand the complex nature of therapeutic use of medications including OTC, RX, and dietary supplements.  General guidelines for when medications should, and should not be prescribed in the elderly will be presented.  Methods and systems designed to safeguard the use of medications in the elderly across a range of health challenges including those conditions necessitating increased vigilance due to the use of high or moderate risk medications will be discussed.  Additionally, a few non-pharmaceutical interventions as alternative therapies lessening the need for medications will be included.

    Sister Barbara Battista, SP, M. Ed, PA-C, RPh

    Sr Barbara entered the Congregation of the Sisters of Providence of St. Mary-of-the-Woods, IN in 1985 having already been practicing as a hospital pharmacist for a few years. As a pharmacy supervisor at Cook County Hospital’s Outpatient Pharmacy she saw firsthand how the lack of good communication and full understanding of safe medication practices can affect one’s health outcomes. After perpetual profession of vows in 1993 she was drawn into expanding her professional responsibilities. The PA (physician assistant) profession became her path to be of more service to those most in need.  Over the years she has served as a Family Medicine PA in Grantsville, WV; Chicago, IL; and Terre Haute, IN.  Sr Barbara developed the Indiana State University Physician Assistant program and saw it through to its’ original accreditation in 2010.  Currently she minsters as a PA in Occupational Medicine in Terre Haute, IN.  She serves on the Board of Directors for Providence Health Care, a comprehensive skilled care facility at her Motherhouse in St. Mary-of-the-Woods, IN.  She also holds board positions with Mary’s Pence and with the Women’s March on Washington Indiana chapter

  • Act Now to Impact Tomorrow: Investing in Your Workforce

    Contains 1 Component(s) Recorded On: 08/22/2017

    We often invest a significant amount of time and money on the front end of the hiring process, but are we doing the “right things” to attract and select the best caregivers? With turnover rates on the rise, appropriate resources must be allocated beyond the job offer in order to retain and develop purpose driven employees to meet the needs of our residents.

    We often invest a significant amount of time and money on the front end of the hiring process, but are we doing the “right things” to attract and select the best caregivers? With turnover rates on the rise, appropriate resources must be allocated beyond the job offer in order to retain and develop purpose driven employees to meet the needs of our residents.

    This webinar will provide senior care hiring managers with practical methods for employee selection and new hire onboarding, to include:

    Recruiting approaches to reach today’s job seeker

    Selection methods for finding the right candidates who align with your mission and values

    The benefits of an effective onboarding program

    Building a solid foundation for your new hires

    Actions to increase employee retention

    Sister Barbara Battista, SP, M. Ed, PA-C, RPh

    Sr Barbara entered the Congregation of the Sisters of Providence of St. Mary-of-the-Woods, IN in 1985 having already been practicing as a hospital pharmacist for a few years. As a pharmacy supervisor at Cook County Hospital’s Outpatient Pharmacy she saw firsthand how the lack of good communication and full understanding of safe medication practices can affect one’s health outcomes. After perpetual profession of vows in 1993 she was drawn into expanding her professional responsibilities. The PA (physician assistant) profession became her path to be of more service to those most in need.  Over the years she has served as a Family Medicine PA in Grantsville, WV; Chicago, IL; and Terre Haute, IN.  Sr Barbara developed the Indiana State University Physician Assistant program and saw it through to its’ original accreditation in 2010.  Currently she minsters as a PA in Occupational Medicine in Terre Haute, IN.  She serves on the Board of Directors for Providence Health Care, a comprehensive skilled care facility at her Motherhouse in St. Mary-of-the-Woods, IN.  She also holds board positions with Mary’s Pence and with the Women’s March on Washington Indiana chapter

  • Psychiatric Care of the Terminally Ill

    Contains 1 Component(s)

    Delirium and Depression are commonly experienced by patients with advanced disease. These psychiatric symptoms often cause significant suffering at the end of life. Caregivers who work with terminally ill patients should develop an expertise in the recognition and management of these syndromes. The presentation will focus on the description, causes, evaluation and management of Delirium and Depression in the terminally ill patient.

    Delirium and Depression are commonly experienced by patients with advanced disease. These psychiatric symptoms often cause significant suffering at the end of life. Caregivers who work with terminally ill patients should develop an expertise in the recognition and management of these syndromes. The presentation will focus on the description, causes, evaluation and management of Delirium and Depression in the terminally ill patient.

    About the Speaker:

    Robert A Brescia, MD

    Robert A Brescia, MD is director of the Palliative Care Institute and Psychiatric Services at Calvary Hospital. He has 30 years' experience in the psychiatric care of advanced cancer patients and has treated over 12,000 terminal patients. Dr. Brescia oversees the research and educations programs at Calvary Hospital which include palliative care training of medical students, residents and fellows' throughout the greater New York area as well as physicians and nurses throughout the world. He has lectured extensively on psychiatric issues in advanced disease, particularly delirium and depression, and is on the Editorial Board of the Palliative and Supportive Care Journal. Dr. Brescia received his medical degree from State of New York-Downstate medical Center and his psychiatric training at the New York Hospital-Cornell Medical Center. He is on the teaching faculty at New York Medical College and SUNY-Downstate College of Medicine. He has published numerous articles including, Depression, Hopelessness and Desire for hastened Death in Terminally Ill patients with Cancer; Burden and Benefit of Psychological Research at the End of Life; Assessing Hopelessness in the Terminally Ill; Development of the Hopelessness Assessment in Illness Questionnaire; Anxiety in terminally Ill Cancer patients. Dr. Brescia is Board Certified in Psychiatry and is a member of the American Psychiatric Association.  

    Credit Information:  


  • The Psychology of Retention

    Contains 1 Component(s)

    This program will define the "perfect" labor storm facing the long term care industry and recommend specific tools and strategies management may employ to reduce staff turnover by meeting. Viewing turnover from a psychosocial perspective dictates that administrators and managers understand the shifting availability and needs of age shifting labor pool. This year, in the USA, the population Millennials (18-34 years old) will exceed the Baby-boomers (51-69) and as retiring baby-boomers are replaced by Millennials and Gen Xers (35-50) changing how competent and dedicated staff can be obtained and retained. Using a combination of observations of current LTC performance, peer reviewed research on successful retention strategies and traditional management processes this program provides a path to increasing retention and thereby improving care quality without increasing labor costs. Attendees will be encouraged to look at retention from a new perspective and provided tools and techniques to build a program to increase their retention rate.

    This program will define the "perfect" labor storm facing the long term care industry and recommend specific tools and strategies management may employ to reduce staff turnover by meeting. Viewing turnover from a psychosocial perspective dictates that administrators and managers understand the shifting availability and needs of age shifting labor pool. This year, in the USA, the population Millennials (18-34 years old) will exceed the Baby-boomers (51-69) and as retiring baby-boomers are replaced by Millennials and Gen Xers (35-50) changing how competent and dedicated staff can be obtained and retained. Using a combination of observations of current LTC performance, peer reviewed research on successful retention strategies and traditional management processes this program provides a path to increasing retention and thereby improving care quality without increasing labor costs. Attendees will be encouraged to look at retention from a new perspective and provided tools and techniques to build a program to increase their retention rate.

    About the Speaker:

    Alfred W. Norwood, BS MBA

    Mr. Norwood holds a BS degree and graduate study in Physiological Psychology from Michigan State University and an MBA from the University of Chicago. For 25 years he was the founder and managing partner of Organization Development Associates Inc. (Minneapolis, Palo Alto & Brussels), a management consulting company assisting multinational organizations in team based strategic planning and corporate development. Upon moving to Rochester he founded Companion Radio a satellite service to LTC and Assisted Living facilities. Observing the impending aging care crisis he formed Behavior Science, Inc. which developed tools and training programs for nursing homes, assisted living, and home care agencies. For 15 years he has worked with Sr. Peter at the Avila Institute of Gerontology to help Avila clients better meet the needs of seniors they serve.

    Credit Information: