AIG Learning Center

If you already have an account with us, log in with your email and password. If you're new to AIG and the LEARNING CENTER, please create your account now. E-mail support@avilainstitute.org if you have trouble logging in.

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1. Log in to your Learning Center account.
2. Click the Join Live Webinar button for your session.
3. On the Microsoft Teams page, choose Join on the Web Instead (easiest option if you don’t already have Teams installed).
4. If asked, allow your camera and microphone — but don’t worry, they will stay off by default.
5. Enter your name if prompted, then click Join Now.
6. During the webinar, you can watch the presentation and use the chat box to ask questions.
7. When it ends, click the red Leave button to exit.

Need help? If you have trouble joining, please contact us at support@avilainstitute.org.

Learn more about using Microsoft Teams

1. Browse featured products on the home page or use the Catalog with filters (Product Type, Category, Date Range, or Keyword).
2. Click Register to add directly to your cart, or More Information to view details (description, objectives, speaker info). You can also register from the session detail page.
3. When ready, click Cart at the top of the screen. Review your items, make any edits, then click Place My Order.
4. Check your e-mail for a confirmation once registration is complete.
5. To join or view later, log into the AIG Learning Center and go to My Learning. Select the session title to access links for the live webinar or recordings.
6. Note: Some webinars or courses require manual registration. If you are unsure or have questions, please contact the program administrator for assistance.

To find a complete listing of all webinars, products, and events for which you registered, go to the “My Learning” page.

All the products populated on “My Recommendations" are selected based on the categories you selected in your profile. To update these recommendations, go to “My Profile” and update the table called “Interest in Categories."

When you are logged into the AIG LEARNING CENTER, click “My Profile.” Here you can click the link “Click here to edit your profile" above your e-mail address. You will be directed to edit your profile.

Refunds will be considered on a case-by-case basis. Please email support@avilainstitute.org and include 1) your name, 2) the name of the product for which you would like a refund, and 3) the reason you are requesting a refund.

If you register for a product that offers continuing education credit hours, you must complete the minimum requirements to receive your certificate. Once you meet those requirements, your certificate will unlock. Some boards require us to collect license numbers and you will be asked to submit, if applicable. The certificate will auto generate and will be ready for you to print.

You may view and download this certificate any time by accessing the product title under Transcripts & Certificates.

For questions on registration, viewing products, and participating in live webinars, send an e-mail to support@avilainstitute.org.