AIG Learning Center
The Heart of the Team: Retention and Resilience Strategies for Long-Term Care Leaders
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| Webinar Content | |
| Overview | High turnover in long-term care—especially within the first 90 days of employment—continues to challenge the stability and quality of eldercare services. This webinar will equip administrators, nurses, social workers, and dietitians with practical leadership strategies to improve early staff retention and build a more connected, resilient workforce. Participants will learn how to design a structured mentorship program tailored to interdisciplinary teams, implement effective onboarding practices that support staff through the critical first weeks, and foster open communication and psychological safety within their teams. The session will also cover simple yet powerful leadership techniques to build trust, strengthen workplace culture, and reduce avoidable attrition. |
| CE Hours | 1.0 CE Hour |
| Learning Outcome(s) |
Following this webinar, participants will be able to:
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| Criteria for Successful Completion | To receive continuing education credits, participants must watch the entire webinar, record and submit verification codes, and submit an evaluation form. A certificate of attendance will be available after the webinar. |
| 2025 October Long-Term Care Webinar Series Continuing Education Information | |
| Nursing Home Administrators | This program has been approved for Continuing Education for 8.0 total participant hours by NAB/NCERS — Approval #20261012-8-A114770-DL. |
| Catholic Chaplains | The National Association of Catholic Chaplains has approved this program for 8.0 Continuing Education Hours. |
| Dietitians (Registered) | The Heart of the Team: Retention and Resilience Strategies for Long-Term Care Leaders awards 1.0 CPEUs in accordance with the Commission on Dietetic Registration’s CPEU Prior Approval Program. |
| Nurses | This nursing continuing professional development activity has been approved by the Northeast Multistate Division Education Unit, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Approval Code #: 002-389-092425 |
| NY State Social Workers | Avila Institute of Gerontology, Inc. is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0265. Participants can earn 8.0 Contact Hours. |
| More Information | |
| Questions? | If you have any questions or concerns about registering and attending the webinar, or about continuing education, please contact support@avilainstitute.org. |
Shane Cooney, BA, SHRM-CP
Head of Education
Avila Institute of Gerontology
Shane is responsible for developing educational content and programs for AIG. His main project is the CARE (Compassion, Advocacy, Recognition, Excellence) Program, which is designed to provide leadership skills, education, and professional development to staff working in Carmelite homes.
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