Understanding the Dementia Resident

This webinar discusses the ways caregivers can identify stress in a dementia resident and how to effectively communicate with that person. It’s broken down into two parts:

Is the Person with Dementia Stressed?

There is no doubt that loss of ability, memory, and increased disorientation lead to stress, behaviors, and dependence. In this webinar, Alfred W. Norwood, BS, MBA, will discuss how and why stress originates for residents with dementia and how to reduce stress in their dementia experience.

Participants will learn:

  • Key dementia facts and stages
  • How changes in dementia affect the ability to predict events, thereby causing stress
  • The body’s reaction to stress: fight, flight, or freeze
  • How constant stress impacts long-term health
  • The 3 causes of stress and how caregivers can minimize each cause
  • What psychotropic drugs are useful for and when they are inappropriately prescribed
  • Psychosocial interventions for caregivers that are more effective than drugs to reduce stress

Communicating in Dementia

Memory loss accumulates for the person with dementia, and they may have difficulty responding to questions, remembering details, or keeping pace with a conversation. This poses unique communication challenges that require empathy, patience, and knowledge. This session will discuss an array of practical skills for communicating with those with dementia.

Participants will learn:

  • A breakdown of each step necessary in naming and communicating an idea in a healthy brain and how dementia impairs those steps
  • Symptoms of memory loss on communication
  • The impact of dementia, memory loss, and stress on communication
  • The 3 major causes of stress and how it impacts behavior for someone with dementia
  • 4 Rules for improving communication
  • How to build your listening skills
  • Person-centered, practical tools for effective communication with the person with dementia
  • How to negotiate challenging behavioral situations
  • How to cultivate the right environment for making communication successful

More Information

If you have any questions or concerns about this program, please contact us at support@avilainstitute.org. 

Registrants seeking continuing education will be asked to watch the live webinar in full, pass a post-test, and submit an evaluation form. 

  • Administrators (NAB): This program has been approved for Continuing Education for 1.0 total participant hours by NAB/NCERS— APPROVAL # 20210421-1.00-A66849-DL
  • Catholic Chaplains: The National Association of Catholic Chaplains has approved this program for a total of .75 Continuing Education Hours.
  • New York State Social Workers:  Avila Institute of Gerontology, Inc. is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0265. Participants can earn up to .75 contact hours.

Alfred W. Norwood

Faculty, Avila Institute of Gerontology

Alfred is an expert in physiological psychology who has worked with the Avila Institute for the last 15 years, developing and presenting workshops and in-services on a number of topics associated with aging. He has years of experience working as a consultant for long-term care systems and facilities and trained staff in the use of non-pharmaceutical, individualized care plans for residents with moderate to severe dementia.

Components visible upon registration.