Janet Feldkamp is a nurse attorney with more than 25 years of legal experience representing long-term care providers. During her first nine years practicing as a Registered Nurse, Feldkamp worked in intensive care and then with long-term care providers. She gained experience as a Facility Surveyor, Director of Nursing, Administrator and Nurse Consultant for a multi-state long-term care management firm, but she always yearned for an advanced degree. Feldkamp now specializes in health law with an emphasis on long-term care regulatory matters, such as survey certification and informal review requests, compliance, and fraud and abuse. She also counsels clients about handling family conflicts and end-of-life decisions as well as a variety of challenging issues for post-acute care providers.

Julie Trocchio is a Senior Director of Community Benefit and Continuing Care for the Catholic Health Association of the United States (CHA). She coordinates CHA activities related to planning and reporting community benefits and leads CHA advocacy on the charitable purpose of not-for-profit healthcare. She also coordinates CHA programs and advocacy related to the well-being of aged and chronically ill persons in need of long term care and home and community-based services. She is co-author of CHA’s Social Accountability Budget and Guide for Planning and Reporting Community Benefit and CHA/AAHSA’s Social Accountability Program: Continuing the Community Benefit Tradition of Not-for-Profit Homes and Services for the Aging. Prior to joining CHA, Julie was Director of Standards and Quality for the American Health Care Association. She has held nursing positions in acute care, long-term care, public health and school health programs. She earned a bachelor’s degree in nursing from Georgetown University and a master’s degree in community health nursing from the University of Maryland.

Ed is a Licensed Nursing Home Administrator in two states, with more than 40 years of both clinical and administrative experience in healthcare. He holds a BS in Health Care Administration from Excelsior College, a PGDip in Dementia Studies from the University of Bradford, and an MA of Theology from Saint Leo University. Additionally, Ed is an ordained permanent deacon in the Catholic Church and is assigned to Saint Benedict Catholic Church in Richmond, Virginia.

Ms. Pandolfi has seventeen years experience in the long-term care profession and is a licensed nursing home administrator in the state of Connecticut. She is a director with twelve years experience managing the national nursing home quality improvement projects, patient safety and care transitions projects at Qualidigm. Michelle helped create the Connecticut’s Culture Change Coalition in 2006 and maintains an active leadership role. She is a TeamSTEPPS Master Trainer and developed the long term care TeamSTEPPS curriculum under an AHRQ funded contract. She has spoken nationally about patient safety culture change and person-centered care in nursing homes. 

Michelle’s professional areas of specialization are in performance measurement, clinical systems improvement, root cause analysis, professional education, and patient safety. She is currently managing several nursing home quality improvement and patient safety projects that tie in with national priority areas. Some previous work of Michelle’s includes managing Alzheimer/Dementia Units in nursing homes in Connecticut and Rhode Island and she worked for the Alzheimer’s Association-Connecticut Chapter, for many years as a volunteer support group facilitator and as Director of Client and Family Services. She holds master degrees in Social Work Administration and Business Administration from the University of Connecticut. She holds a bachelor degree in Social Work from Providence College.