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Live-Streamed Webinars from our 2019 Long-Term Care Conference

On Monday, October 7th, we will offer THREE webinars on palliative care presented by End-of-Life Nursing Education Consortium (ELNEC) faculty, Betty Ferrell and Pam Malloy. On Tuesday, October 8th, we will offer FOUR webinars that will cover operational, advocacy and trending long-term care issues, such as dementia and ageism.

Participants may be eligible to receive continuing education units (CEUS) based on webinar completion. Each webinar overview lists the up-to-date credit information for Administrators, Nurses, Social Workers, Dietitians, Recreational Therapists, and Catholic Chaplains.

Please note that the webinars are completely automated. Every requirement for continuing education is online within the webinar product. Every registrant seeking CEUs must have their own account in our learning management system (Elevate) to access the webinar. Registrants seeking CEUs will also be asked to pass a post-test to verify attendance and complete an evaluation. Certificates of attendance can be claimed online and printed after all requirements have been completed.

For questions and technical assistance, please email info@avilainstitute.org or call (518) 537-5000. 

  • Exploring Ageism: Are We Guilty Too? (Live Webinar)

    Includes Credits Includes a Live Event on 10/08/2019 at 2:30 PM (EDT)

    In this live 1-hour presentation, Michelle Pandolfi will explore the “ism” of age. We will discuss how it impacts every age and even our unconscious contributions to it. Join us for a thought-provoking conversation about age as the last “ism.

    Webinar Description

    Aging can be viewed as undesirable and portrayed in a negative light. Older adults are often the subject of negative stereotypes and assumptions. Societal jokes and images associated with aging such as “over the hill” themed cards and parties put a negative spin on getting older. Further fueling the problem is the media’s portrayal of older adults in advertisements and commercials portraying seniors as frail, helpless and dependent on others. Stereotypes of aging are everywhere.

    Ageism is a compounding problem that plagues even our most age friendly environments and people. Ageism puts unfair limitations on older adults’ abilities to live to their fullest potential and devalues them as individuals. In a survey of older adults, 80% reported experiencing ageism (www.aoascc.org). Ageism can be so embedded in our daily lives, that our words, actions or views on our own changing lives can be conveyed as disrespectful even when disrespect is not intended. Even the most careful of advocates are indirectly guilty of ageism at some level.

    In this live 1-hour presentation, Michelle Pandolfi will explore the “ism” of age. We will discuss how it impacts every age and even our unconscious contributions to it. Join us for a thought-provoking conversation about age as the last “ism.

    This webinar will be streamed live from our 2019 long-term care conference, "Integrating Palliative Care in Continuum of Care Operations." The video will feature both footage of the speaker and the presentation slides.


    Continuing Education

    Registrants seeking continuing education will be asked to watch the live webinar in full, pass a post-test, and submit an evaluation form. 

    • Administrators (NAB): This program has been approved for Continuing Education for 1.00 total participant hours by NAB/NCERS— Approval #20201007-1.00-A56446-DL.
    • Catholic Chaplains: The National Association of Catholic Chaplains has approved this program for a total of 1.0 Continuing Education Hours.
    • Dietitians (Registered): This educational program has been approved for 11.0 Continuing Professional Education Hours by the Commission on Dietetic Registration. Activity #148694. Learning Need Code (s) # 5390 7100 5100 5460 Performance Indictor(s) # 2.1.1, 8.2.3, 12.2.3, 6.1.2
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 Contact Hours.
    • Nurses: This continuing nursing education activity was approved by the Northeast Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Approved Contact Hour(s): 11.0 Program Code #: 002-153-070919. This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 contact hours.
    • Recreation Therapists: The American Therapeutic Recreation Association has reviewed and pre-approved this workshop for up to 1.1 CEUs. ATRA awarded Category B CEUs are not automatically accepted for credit by NCTRC or other professional credentialing organizations. Individual CTRS’s may submit the CEUs to NCTRC for consideration in their individual recertification process. Statistically, 85% of pre-approved ATRA CEU credits are also approved by NCTRC. Workshop # 191008NY
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 0.1 CEUs. 
    • New York State Social Workers:  Avila Institute of Gerontology, Inc., SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0265.



    More Information

    If you have any questions or concerns about registering and attending the webinar, or about continuing education, please contact Tricia Misonznick or Erica Balazs at (518) 537-5000.

    Michelle M. Pandolfi, LMSW, MBA, LNHA

    Director, Consulting Services at Qualidigm

    Ms. Pandolfi has seventeen years experience in the long-term care profession and is a licensed nursing home administrator in the state of Connecticut. She is a director with twelve years experience managing the national nursing home quality improvement projects, patient safety and care transitions projects at Qualidigm. Michelle helped create the Connecticut’s Culture Change Coalition in 2006 and maintains an active leadership role. She is a TeamSTEPPS Master Trainer and developed the long term care TeamSTEPPS curriculum under an AHRQ funded contract. She has spoken nationally about patient safety culture change and person-centered care in nursing homes. 

    Michelle’s professional areas of specialization are in performance measurement, clinical systems improvement, root cause analysis, professional education, and patient safety. She is currently managing several nursing home quality improvement and patient safety projects that tie in with national priority areas. Some previous work of Michelle’s includes managing Alzheimer/Dementia Units in nursing homes in Connecticut and Rhode Island and she worked for the Alzheimer’s Association-Connecticut Chapter, for many years as a volunteer support group facilitator and as Director of Client and Family Services. She holds master degrees in Social Work Administration and Business Administration from the University of Connecticut. She holds a bachelor degree in Social Work from Providence College.

  • Theoretical Models and Modalities Utilized in Dementia Care (Live Webinar)

    Includes Credits Includes a Live Event on 10/08/2019 at 1:15 PM (EDT)

    In this live 1-hour presentation, speaker Ed Owen will discuss the theoretical models for understanding dementia that are used and taught in long-term care and how they affect the care given to residents. Additionally, Mr. Owen will discuss the modalities and their effectiveness in providing care to the person with dementia in a residential setting.

    Webinar Description

    In this live 1-hour presentation, speaker Ed Owen will discuss the theoretical models for understanding dementia that are used and taught in long-term care and how they affect the care given to residents. Additionally, Mr. Owen will discuss the modalities and their effectiveness in providing care to the person with dementia in a residential setting.

    This webinar will be streamed live from our 2019 long-term care conference, "Integrating Palliative Care in Continuum of Care Operations." The video will feature both footage of the speaker and the presentation slides.


    Continuing Education

    Registrants seeking continuing education will be asked to watch the live webinar in full, pass a post-test, and submit an evaluation form. 

    • Administrators (NAB): This program has been approved for Continuing Education for 1.00 total participant hours by NAB/NCERS— Approval #20201007-1.00-A56445-DL.
    • Catholic Chaplains: The National Association of Catholic Chaplains has approved this program for a total of 1.0 Continuing Education Hours.
    • Dietitians (Registered): This educational program has been approved for 11.0 Continuing Professional Education Hours by the Commission on Dietetic Registration. Activity #148694. Learning Need Code (s) # 5390 7100 5100 5460 Performance Indictor(s) # 2.1.1, 8.2.3, 12.2.3, 6.1.2
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 Contact Hours.
    • Nurses: This continuing nursing education activity was approved by the Northeast Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Approved Contact Hour(s): 11.0 Program Code #: 002-153-070919. This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 contact hours.
    • Recreation Therapists: The American Therapeutic Recreation Association has reviewed and pre-approved this workshop for up to 1.1 CEUs. ATRA awarded Category B CEUs are not automatically accepted for credit by NCTRC or other professional credentialing organizations. Individual CTRS’s may submit the CEUs to NCTRC for consideration in their individual recertification process. Statistically, 85% of pre-approved ATRA CEU credits are also approved by NCTRC. Workshop # 191008NY
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 0.1 CEUs. 
    • New York State Social Workers:  Avila Institute of Gerontology, Inc., SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0265.



    More Information

    If you have any questions or concerns about registering and attending the webinar, or about continuing education, please contact Tricia Misonznick or Erica Balazs at (518) 537-5000.

    Edward Owen Jr., BS, PGDip, MA, LNHA

    Faculty, Avila Institute of Gerontology, Inc.

    Ed is a Licensed Nursing Home Administrator in two states, with more than 40 years of both clinical and administrative experience in healthcare. He holds a BS in Health Care Administration from Excelsior College, a PGDip in Dementia Studies from the University of Bradford, and an MA of Theology from Saint Leo University. Additionally, Ed is an ordained permanent deacon in the Catholic Church and is assigned to Saint Benedict Catholic Church in Richmond, Virginia.

  • Washington Update 2019 (Live Webinar)

    Includes Credits Includes a Live Event on 10/08/2019 at 11:15 AM (EDT)

    In this live 1-hour presentation, Julie Trocchio will describe how the federal government and others are working to reform the continuum of long-term care services and supports and strategies for long-term care in the face of these efforts.

    Webinar Description

    In this live 1-hour presentation, Julie Trocchio will describe how the federal government and others are working to reform the continuum of long-term care services and supports and strategies for long-term care in the face of these efforts. 

    This webinar will be streamed live from our 2019 long-term care conference, "Integrating Palliative Care in Continuum of Care Operations." The video will feature both footage of the speaker and the presentation slides.


    Continuing Education

    Registrants seeking continuing education will be asked to watch the live webinar in full, pass a post-test, and submit an evaluation form. 

    • Administrators (NAB): This program has been approved for Continuing Education for 1.00 total participant hours by NAB/NCERS— Approval #20201007-1.00-A56444-DL.
    • Catholic Chaplains: The National Association of Catholic Chaplains has approved this program for a total of 1.0 Continuing Education Hours.
    • Dietitians (Registered): This educational program has been approved for 11.0 Continuing Professional Education Hours by the Commission on Dietetic Registration. Activity #148694. Learning Need Code (s) # 5390 7100 5100 5460 Performance Indictor(s) # 2.1.1, 8.2.3, 12.2.3, 6.1.2
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 Contact Hours.
    • Nurses: This continuing nursing education activity was approved by the Northeast Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Approved Contact Hour(s): 11.0 Program Code #: 002-153-070919. This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 contact hours.
    • Recreation Therapists: The American Therapeutic Recreation Association has reviewed and pre-approved this workshop for up to 1.1 CEUs. ATRA awarded Category B CEUs are not automatically accepted for credit by NCTRC or other professional credentialing organizations. Individual CTRS’s may submit the CEUs to NCTRC for consideration in their individual recertification process. Statistically, 85% of pre-approved ATRA CEU credits are also approved by NCTRC. Workshop # 191008NY
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 0.1 CEUs. 
    • New York State Social Workers:  Avila Institute of Gerontology, Inc., SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0265.



    More Information

    If you have any questions or concerns about registering and attending the webinar, or about continuing education, please contact Tricia Misonznick or Erica Balazs at (518) 537-5000.

    Julie Trocchio, RN, BSN, MS

    Senior Director, Community Benefit and Continuing Care, Catholic Healthcare Association (CHA)

    Julie Trocchio is a senior director of community benefit and continuing care for the Catholic Health Association of the United States (CHA). She coordinates CHA activities related to planning and reporting community benefits and leads CHA advocacy related to the well-being of aged and chronically ill persons in need of long term care and home and community-based services. She is co-author of CHA’s Social Accountability Budget and Guide for Planning and Reporting Community Benefit and CHA/ AAHSA’s Social Accountability Program: Continuing the Community Benefit Tradition of Not for Profit Homes and Services for the Aging. Prior to joining CHA, Julie was director of standards and quality for the American Health Care Association. She has held nursing positions in acute care, long term care, public health and school health programs. She earned a bachelor’s degree in nursing from Georgetown University and a master’s degree in community health nursing from the University of Maryland.

  • Legal and Regulatory Updates: The Changing Post-Acute Care Landscape (Live Webinar)

    Includes Credits Includes a Live Event on 10/08/2019 at 9:00 AM (EDT)

    In this live 2-hour presentation, Janet Feldkamp will provide information and potential action items regarding survey and certification protocol and requirements, including recent changes and proposed changes. CMS and state agencies frequently re-adjust their focus regarding procedures and processes for surveys. The Office of Inspector General annual work plan provides information on current focuses and understanding the importance of compliance with requirements is imperative for good leaders. Also, discussion will include other hot topics for nursing facilities

    Webinar Description

    In this live 2-hour presentation, Janet Feldkamp will provide information and potential action items regarding survey and certification protocol and requirements, including recent changes and proposed changes. CMS and state agencies frequently re-adjust their focus regarding procedures and processes for surveys. The Office of Inspector General annual work plan provides information on current focuses and understanding the importance of compliance with requirements is imperative for good leaders. Also, discussion will include other hot topics for nursing facilities

    This webinar will be streamed live from our 2019 long-term care conference, "Integrating Palliative Care in Continuum of Care Operations." The video will feature both footage of the speaker and the presentation slides.


    Continuing Education

    Registrants seeking continuing education will be asked to watch the live webinar in full, pass a post-test, and submit an evaluation form. 

    • Administrators (NAB): This program has been approved for Continuing Education for 2.00 total participant hours by NAB/NCERS— Approval #20201007-2.00-A56441-DL.
    • Catholic Chaplains: The National Association of Catholic Chaplains has approved this program for a total of 2.0 Continuing Education Hours.
    • Dietitians (Registered): This educational program has been approved for 11.0 Continuing Professional Education Hours by the Commission on Dietetic Registration. Activity #148694. Learning Need Code (s) # 5390 7100 5100 5460 Performance Indictor(s) # 2.1.1, 8.2.3, 12.2.3, 6.1.2
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 2.0 Contact Hours.
    • Nurses: This continuing nursing education activity was approved by the Northeast Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Approved Contact Hour(s): 11.0 Program Code #: 002-153-070919. This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 2.0 contact hours.
    • Recreation Therapists: The American Therapeutic Recreation Association has reviewed and pre-approved this workshop for up to 1.1 CEUs. ATRA awarded Category B CEUs are not automatically accepted for credit by NCTRC or other professional credentialing organizations. Individual CTRS’s may submit the CEUs to NCTRC for consideration in their individual recertification process. Statistically, 85% of pre-approved ATRA CEU credits are also approved by NCTRC. Workshop # 191008NY
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 0.2 CEUs. 
    • New York State Social Workers:  Avila Institute of Gerontology, Inc., SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0265.



    More Information

    If you have any questions or concerns about registering and attending the webinar, or about continuing education, please contact Tricia Misonznick or Erica Balazs at (518) 537-5000.

    Janet Feldkamp, RN, BSN, LNHA, CHC, JD

    Partner, Benesch, Friedlander, Coplan & Aronoff, LLP

    Janet Feldkamp is a nurse attorney with more than 25 years of legal experience representing long-term care providers. During her first nine years practicing as a Registered Nurse, Feldkamp worked in intensive care and then with long-term care providers. She gained experience as a facility surveyor, director of nursing, administrator and nurse consultant for a multi-state long-term care management firm, but she always yearned for an advanced degree. Feldkamp now specializes in health law with an emphasis on long-term care regulatory matters, such as survey certification and informal review requests, compliance and fraud and abuse. She also counsels clients about handling family conflicts and end-of-life decisions as well as a variety of challenging issues for post-acute care providers.

  • Spiritual, Religious and Existential Aspects of Care (Live Webinar)

    Includes Credits Includes a Live Event on 10/07/2019 at 1:00 PM (EDT)

    In this live 1-hour presentation, Betty Ferrell will discuss the role of spirituality in palliative care. Spirituality is recognized as a fundamental aspect of compassionate, resident and family-centered palliative care. It is a dynamic and intrinsic aspect of humanity through which individuals seek meaning, purpose, and transcendence, and experience relationship to self, family, others, community, society, and the significant or sacred. Spirituality is expressed through beliefs, values, traditions, and practices. Palliative care interdisciplinary teams (IDT) serve each resident and family in a manner that respects their spiritual beliefs and practices. Teams are also respectful when residents and families decline to discuss their beliefs or accept spiritual support.

    Webinar Description

    In this live 1-hour presentation, Betty Ferrell will discuss the role of spirituality in palliative care. Spirituality is recognized as a fundamental aspect of compassionate, resident and family-centered palliative care. It is a dynamic and intrinsic aspect of humanity through which individuals seek meaning, purpose, and transcendence, and experience relationship to self, family, others, community, society, and the significant or sacred. Spirituality is expressed through beliefs, values, traditions, and practices. Palliative care interdisciplinary teams (IDT) serve each resident and family in a manner that respects their spiritual beliefs and practices. Teams are also respectful when residents and families decline to discuss their beliefs or accept spiritual support.

    This webinar will be streamed live from our 2019 long-term care conference, "Integrating Palliative Care in Continuum of Care Operations." The video will feature both footage of the speaker and the presentation slides.


    Continuing Education

    Registrants seeking continuing education will be asked to watch the live webinar in full, pass a post-test, and submit an evaluation form. 

    • Administrators (NAB): This program has been approved for Continuing Education for 1.00 total participant hours by NAB/NCERS— Approval #20201006-1.00-A56430-DL.
    • Catholic Chaplains: The National Association of Catholic Chaplains has approved this program for a total of 1.0 Continuing Education Hours.
    • Dietitians (Registered): This educational program has been approved for 11.0 Continuing Professional Education Hours by the Commission on Dietetic Registration. Activity #148694. Learning Need Code (s) # 5390 7100 5100 5460 Performance Indictor(s) # 2.1.1, 8.2.3, 12.2.3, 6.1.2
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 Contact Hours.
    • Nurses: This continuing nursing education activity was approved by the Northeast Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Approved Contact Hour(s): 11.0 Program Code #: 002-153-070919. This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 contact hours.
    • Recreation Therapists: The American Therapeutic Recreation Association has reviewed and pre-approved this workshop for up to 1.1 CEUs. ATRA awarded Category B CEUs are not automatically accepted for credit by NCTRC or other professional credentialing organizations. Individual CTRS’s may submit the CEUs to NCTRC for consideration in their individual recertification process. Statistically, 85% of pre-approved ATRA CEU credits are also approved by NCTRC. Workshop # 191008NY
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 0.1 CEUs. 
    • New York State Social Workers:  Avila Institute of Gerontology, Inc., SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0265.



    More Information

    If you have any questions or concerns about registering and attending the webinar, or about continuing education, please contact Tricia Misonznick or Erica Balazs at (518) 537-5000.

    Betty Ferrell, PhD, MA, FAAN, FPCN

    Director and Professor, Division of Nursing Research and Education, Department of Population Sciences, City of Hope National Medical Center

    Betty Ferrell has been in nursing for 42 years and has focused her clinical expertise and research in pain management, quality of life, and palliative care. Dr. Ferrell is the Director of Nursing Research & Education and a Professor at the City of Hope Medical Center in Duarte, California. She is a Fellow of the American Academy of Nursing and she has over 450 publications in peer-reviewed journals and texts. She is Principal Investigator of a Research Project funded by the National Cancer Institute on “Palliative Care for Patients with Solid Tumors on Phase 1 Clinical Trials” and Principal Investigator of the “End-of-Life Nursing Education Consortium (ELNEC)” project. She directs several other funded projects related to palliative care in cancer centers and QOL issues. Dr. Ferrell is Co-Chairperson of the National Consensus Project for Quality Palliative Care.   

    Dr. Ferrell completed a Masters degree in Theology, Ethics and Culture from Claremont Graduate University in 2007. She has authored eleven books including the Oxford Textbook of Palliative Nursing (5th Edition, 2019) published by Oxford University Press. She is co-author of the text, The Nature of Suffering and the Goals of Nursing published in 2008 by Oxford University Press and Making Health Care Whole: Integrating Spirituality into Patient Care (Templeton Press, 2010). In 2013 Dr. Ferrell was named one of the 30 Visionaries in the field by the American Academy of Hospice and Palliative Medicine. Health Association.

  • Psychological and Psychiatric Aspects of Care (Live Webinar)

    Includes Credits Includes a Live Event on 10/07/2019 at 10:05 AM (EDT)

    In this live 1-hour presentation, Pam Malloy will discuss how the palliative care interdisciplinary team (IDT) systematically addresses psychological and psychiatric aspects of care in the context of serious illness. The IDT conducts comprehensive developmentally and culturally sensitive mental status screenings of seriously ill patients. The social worker facilitates mental health assessment and treatment in all care settings, either directly, in consultation, or through referral to specialist level psychological and/or psychiatric care. The IDT communicates to the patient and family the implications of psychological and psychiatric aspects of care in establishing goals of care and developing a treatment plan, addressing family conflict, delivering grief support and resources from the point of diagnosis onward, and providing referrals for patients or family members who require additional support.​

    Webinar Description

    In this live 1-hour presentation, Pam Malloy will discuss how the palliative care interdisciplinary team (IDT) systematically addresses psychological and psychiatric aspects of care in the context of serious illness. The IDT conducts comprehensive developmentally and culturally sensitive mental status screenings of seriously ill patients. The social worker facilitates mental health assessment and treatment in all care settings, either directly, in consultation, or through referral to specialist level psychological and/or psychiatric care. The IDT communicates to the patient and family the implications of psychological and psychiatric aspects of care in establishing goals of care and developing a treatment plan, addressing family conflict, delivering grief support and resources from the point of diagnosis onward, and providing referrals for patients or family members who require additional support.

    This webinar will be streamed live from our 2019 long-term care conference, "Integrating Palliative Care in Continuum of Care Operations." The video will feature both footage of the speaker and the presentation slides.


    Continuing Education

    Registrants seeking continuing education will be asked to watch the live webinar in full, pass a post-test, and submit an evaluation form. 

    • Administrators (NAB): This program has been approved for Continuing Education for 1.00 total participant hours by NAB/NCERS— Approval #20201006-1.00-A56425-DL.
    • Catholic Chaplains: The National Association of Catholic Chaplains has approved this program for a total of 1.0 Continuing Education Hours.
    • Dietitians (Registered): This educational program has been approved for 11.0 Continuing Professional Education Hours by the Commission on Dietetic Registration. Activity #148694. Learning Need Code (s) # 5390 7100 5100 5460 Performance Indictor(s) # 2.1.1, 8.2.3, 12.2.3, 6.1.2
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 Contact Hours.
    • Nurses: This continuing nursing education activity was approved by the Northeast Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Approved Contact Hour(s): 11.0 Program Code #: 002-153-070919. This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 contact hours.
    • Recreation Therapists: The American Therapeutic Recreation Association has reviewed and pre-approved this workshop for up to 1.1 CEUs. ATRA awarded Category B CEUs are not automatically accepted for credit by NCTRC or other professional credentialing organizations. Individual CTRS’s may submit the CEUs to NCTRC for consideration in their individual recertification process. Statistically, 85% of pre-approved ATRA CEU credits are also approved by NCTRC. Workshop # 191008NY
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 0.1 CEUs. 
    • New York State Social Workers:  Avila Institute of Gerontology, Inc., SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0265.



    More Information

    If you have any questions or concerns about registering and attending the webinar, or about continuing education, please contact Tricia Misonznick or Erica Balazs at (518) 537-5000.

    Pam Malloy, MN, RN, FPCN, FAAN

    Director and Co-Investigator of the ELNEC Project; Special Advisor on Global Initiatives, American Association of Colleges of Nursing (AACN)

    Pam Malloy is an oncology clinical nurse specialist with over 35 years of experience in clinical medical/surgical and oncology nursing, staff development, education and administration. Ms. Malloy is currently the Director and co-investigator of the ELNEC Project, as well as Special Advisor on Global Affairs at the American Association of Colleges of Nursing (AACN), Washington, DC.  She serves as faculty for all the national ELNEC courses and has presented ELNEC in eleven international countries.  

    Ms. Malloy directed the California Endowment project for AACN on developing cultural competencies for undergraduate and graduate nursing students.  In addition, Ms. Malloy serves on the Board of Directors of Living Room International, which provides hospice services in Kipkaren, Kenya.  She serves as an advisor for several grants involving education, quality of life, and palliative care. Ms. Malloy is also a Florence Wald Fellow, Fellow in Palliative Care Nursing (FPCN) and Fellow at the American Academy of Nursing (FAAN).  She has written and had published numerous articles in peer-reviewed journals and has written chapters for various textbooks.  Email contact: pmalloy@aacnnursing.org

  • Structures and Processes of Care (Live Webinar)

    Includes Credits Includes a Live Event on 10/07/2019 at 9:00 AM (EDT)

    In this live 1-hour presentation, Betty Ferrell will discuss how palliative care principles and practices can be integrated into any health care setting, delivered by all clinicians and supported by palliative care specialists who are part of an interdisciplinary team (IDT) with the professional qualifications, education, training, and support needed to deliver optimal patient- and family-centered care. Palliative care begins with a comprehensive assessment and emphasizes patient and family engagement, communication, care coordination, and continuity of care across health care settings.

    Webinar Description

    In this live 1-hour presentation, Betty Ferrell will discuss how palliative care principles and practices can be integrated into any health care setting, delivered by all clinicians and supported by palliative care specialists who are part of an interdisciplinary team (IDT) with the professional qualifications, education, training, and support needed to deliver optimal patient- and family-centered care. Palliative care begins with a comprehensive assessment and emphasizes patient and family engagement, communication, care coordination, and continuity of care across health care settings.

    This webinar will be streamed live from our 2019 long-term care conference, "Integrating Palliative Care in Continuum of Care Operations." The video will feature both footage of the speaker and the presentation slides.


    Continuing Education

    Registrants seeking continuing education will be asked to watch the live webinar in full, pass a post-test, and submit an evaluation form. 

    • Administrators (NAB): This program has been approved for Continuing Education for 1.00 total participant hours by NAB/NCERS— Approval #20201007-1.00-A56315-DL.
    • Catholic Chaplains: The National Association of Catholic Chaplains has approved this program for a total of 1.0 Continuing Education Hours.
    • Dietitians (Registered): This educational program has been approved for 11.0 Continuing Professional Education Hours by the Commission on Dietetic Registration. Activity #148694. Learning Need Code (s) # 5390 7100 5100 5460 Performance Indictor(s) # 2.1.1, 8.2.3, 12.2.3, 6.1.2
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 Contact Hours.
    • Nurses: This continuing nursing education activity was approved by the Northeast Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Approved Contact Hour(s): 11.0 Program Code #: 002-153-070919. This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 1.0 contact hours.
    • Recreation Therapists: The American Therapeutic Recreation Association has reviewed and pre-approved this workshop for up to 1.1 CEUs. ATRA awarded Category B CEUs are not automatically accepted for credit by NCTRC or other professional credentialing organizations. Individual CTRS’s may submit the CEUs to NCTRC for consideration in their individual recertification process. Statistically, 85% of pre-approved ATRA CEU credits are also approved by NCTRC. Workshop # 191008NY
      This webinar is part of the program “Integrating Palliative Care in Continuum of Care Operations.” People who complete this webinar in full will receive 0.1 CEUs. 
    • New York State Social Workers:  Avila Institute of Gerontology, Inc., SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0265. 



    More Information

    If you have any questions or concerns about registering and attending the webinar, or about continuing education, please contact Tricia Misonznick or Erica Balazs at (518) 537-5000.

    Betty Ferrell, PhD, MA, FAAN, FPCN

    Director and Professor, Division of Nursing Research and Education, Department of Population Sciences, City of Hope National Medical Center

    Betty Ferrell has been in nursing for 42 years and has focused her clinical expertise and research in pain management, quality of life, and palliative care. Dr. Ferrell is the Director of Nursing Research & Education and a Professor at the City of Hope Medical Center in Duarte, California. She is a Fellow of the American Academy of Nursing and she has over 450 publications in peer-reviewed journals and texts. She is Principal Investigator of a Research Project funded by the National Cancer Institute on “Palliative Care for Patients with Solid Tumors on Phase 1 Clinical Trials” and Principal Investigator of the “End-of-Life Nursing Education Consortium (ELNEC)” project. She directs several other funded projects related to palliative care in cancer centers and QOL issues. Dr. Ferrell is Co-Chairperson of the National Consensus Project for Quality Palliative Care.   

    Dr. Ferrell completed a Masters degree in Theology, Ethics and Culture from Claremont Graduate University in 2007. She has authored eleven books including the Oxford Textbook of Palliative Nursing (5th Edition, 2019) published by Oxford University Press. She is co-author of the text, The Nature of Suffering and the Goals of Nursing published in 2008 by Oxford University Press and Making Health Care Whole: Integrating Spirituality into Patient Care (Templeton Press, 2010). In 2013 Dr. Ferrell was named one of the 30 Visionaries in the field by the American Academy of Hospice and Palliative Medicine. Health Association.